Swift Co Pty Ltd (ACN 669 355 677) trading as 'Swift Notary' or 'Notary NSW' (“we”, “us” or“our”) is committed to ensuring your information is secure and handled appropriately and in line with this policy. This privacy policy describes how we collect, use, disclose and process your data and ensure it is kept private and secure.

This policy covers your use of the Swift Notary website, products, and services as well as our client service features, including email, telephone calls, chats and appointments. By accessing or using the Swift Notary website and the products and services available to you, you agree to this Privacy Policy.

This Privacy Policy is incorporated into our Terms of Use and governs your use of Swift Notary's services. If you have any questions about this policy or any other aspect of Swift Notary's policies and services, please contact us at support@swiftnotary.com.au

Personal information is information or an opinion that reasonably identifies an individual (“Personal Information”). Personal Information held by us may include your:

- name and date of birth;
- identity documents
- residential and postal addresses, phone number and email addresses;
- payment and billing information for agreed billing purposes;
- your computer and connection information; and
- any information that you may otherwise share with us.

We collect Personal Information from you when you submit it into our consultation booking system and streamlined forms. We may also collect additional Personal Information when you interact with our client service via chat, telephone, email or appointments. We collect and manage computer and connection information, including IP addresses, as part of providing our services and for security purposes. We also use “cookies” to personalise your online experience.

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your Personal Information from unauthorised use or alteration. If we suspect that a data breach has occurred, we will assess the breach and where required by law, we will notify the Privacy Commissioner and affected individuals in accordance with our legal requirements.

The transmission of information via the internet is not completely secure. While we do our best to protect your Personal Information by encrypting your stored data to the highest standard (the same standard used by financial institutions), we cannot guarantee its security. You provide your Personal Information to us at your own risk and we are not responsible for any unauthorised access to, and disclosure of, your Personal Information.

We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services or to assist us in analysing how our service is used.

These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This policy only covers the use and disclosure of information we collect from you. The use of your Personal Information by any third party is governed by their privacy policies and is not within our control.

We may disclose your Personal Information where required to do so by law or subpoena.

Personal information is information or an opinion that reasonably identifies an individual (“Personal Information”). Personal Information held by us may include your:

- name and date of birth;
- identity documents
- residential and postal addresses, phone number and email addresses;
- payment and billing information for agreed billing purposes;
- your computer and connection information; and
- any information that you may otherwise share with us.

From time to time, it may be necessary for us to update our Privacy Policy. We may notify you of any changes by posting an updated version of our Privacy Policy here on our website at www.swiftnotary.com.au

If you require any further information about the Privacy Act and the Australian Privacy Principles, you can visit the Australian Information Commissioner’s website.